Privacy Policy

1. Who we are

Syncro AI ("we", "us") builds AI agents and workflow automations for service businesses. This policy explains how we handle personal information collected through getsyncro.ca.

2. Information we collect

• Contact details you submit through our forms (name, email, business type, website, phone number).
• Demo interactions — messages you send to our demo chat or voice agent.
• Analytics data — pages visited, button clicks, and approximate location, collected via Google Analytics 4 only after you accept cookies.

3. How we use your information

• To respond to your audit request or contact inquiry.
• To deliver the AI demo you requested.
• To improve our website and understand which content drives interest.
• To send transactional emails related to your request.

We never sell your personal information.

4. Cookies & tracking

We use a single analytics tool (Google Analytics 4) to measure traffic. No tracking cookies are set until you click "Accept" on the cookie banner. You can change your choice anytime by clearing your browser storage for this site.

5. Data sharing

We share data only with the service providers required to run this site: our hosting and database provider, our email delivery provider, and Google Analytics. Each is bound by its own privacy obligations.

6. Your rights

Under PIPEDA (Canada) and GDPR (EU), you can request access, correction, or deletion of your personal information. Email hello@getsyncro.ca and we'll respond within 30 days.

7. Retention

Lead and contact data is retained for up to 24 months unless you request earlier deletion. Analytics data is retained per GA4 default settings (14 months).

8. Contact

Questions? Reach us at hello@getsyncro.ca.